At Luxe Regency Intl. Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us through our services, platforms, and interactions.

1. Information We Collect

• We collect the following categories of personal information when you engage with Luxe Regency services:
• Personal Identification Information: Full name, phone number, email address, mailing address, nationality, and preferred contact method.
• Lifestyle and Service Preferences: Travel preferences, dining choices, event interests, wellness and design preferences, children’s needs, and educational goals.
• Financial and Transactional Information: Payment details, service transactions, and relevant documentation for membership or service agreements.
• Sensitive Information: Any health, dietary, or allergy information provided to tailor services.
• Property and Travel Data: Destination choices, rental or purchase preferences, stay duration, and accommodation needs.

2. How We Use Your Information

• We use the information we collect to:
• Deliver and manage luxury lifestyle, travel, home, education, and concierge services.
• Customize experiences, itineraries, and service recommendations based on your preferences.
• Manage client accounts, memberships, bookings, and transactions.
• Communicate with you regarding services, updates, promotions, and offers.
• Improve our services and enhance the client experience.
• Comply with legal obligations and secure our services.

3. How We Share Your Information

      We may share your information with:

• Trusted Third-Party Service Providers: Including travel coordinators, chefs, wellness specialists, educators, interior designers, property managers, and event vendors to fulfill your requests.
• Affiliated Companies: Within The Luxe Group portfolio for seamless service delivery across brands.
• Legal or Regulatory Authorities: If required by law, regulation, or legal process.
• With Your Consent: For any other purpose explicitly authorized by you.
• We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Storage and Security

• We implement industry-standard security measures to safeguard your information against unauthorized access, disclosure, or misuse. These measures include secure databases, encrypted communication, and strict access controls.
• Despite these efforts, no system is 100% secure. We encourage clients to communicate sensitive details through secure and private channels.

5. Data Retention

• We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. When data is no longer needed, we securely delete or anonymize it.

6. Your Rights and Choices

     You have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your data.
• Withdraw your consent or request data deletion (subject to legal or contractual obligations).
• Opt out of receiving marketing communications.

     To exercise these rights, contact us at: privacy@luxeregency.com

7. International Data Transfers

• As Luxe Regency serves clients globally, your information may be transferred to and processed in other countries. We ensure such transfers comply with data protection regulations and are secured through contractual safeguards.

8. Updates to This Policy

• We may update this Privacy Policy periodically to reflect changes in services, legal requirements, or best practices. We will notify you of significant changes via email or our website.

9. Contact Us

     If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:

     Luxe Regency Intl. Ltd

     Email: privacy@luxeregency.com

     Phone: +233551341195

     Address: 16 Abidjan Avenue, East Legon, Accra, Ghana]

     By using our services, you agree to the terms of this Privacy Policy.